Reviews

The room is well appointed with everything you need for an overnight stay.Bed is comfortable, plenty of towels, shower is hot, toiletries are fine, tea/coffee adequate. Bathroom needs sprucing up -fill the holes where the shelf has been taken down and paint it.

From arrival to leaving I couldnot fault the service provided, it was attentive, supportive but not intrusive.I would definitely stay again.

Wonderful welcome on arrival.Well appointed room, very comfortable. Plenty of parking adjacent to the hotel. Dog friendly.Staff very attentive and helpful.Food was excellent and good selection of drinks.Thank you for looking after us.

The room was clean . The pub food was lovely and breakfast was outstanding.The staff were really friendly.

Staff very friendly, food good selection and value g go or money.Great location for the Euro Tunnel.

Just returned from a lovely stay at the Castle Hotel.Ian & Elaine are fantastic hosts and made us feel very welcome.The room was spacious, a comfortable bed and everything you could need was provided.The breakfast was delicious and plentiful.The surrounding area is pleasant as it faces a green on which we saw some peacocks most mornings.There are many seating areas located in the garden of the Castle to enjoy a drink or something to eat.We were so fortunate with the weather and enjoyed visiting surrounding places using the Castle as our base.If we’re ever down that way again we would definitely book to stay here once more.Thank you both for making our holiday an enjoyable one.

Absolutely fantastic place to stay. Very friendly and the food is beautiful. Karri and Riley who done the bar made us feel so welcome and very professional in there jobs. We will be definitely coming bk soon. Thank you once again for an amazing stay.

Stayed after a wedding locally, very convenient, lovely family rooms.Breakfast lovey.

Not a luxury stay, but very conveniently located on the way. And only a few steps from nice Michelin starred hide&fox. Also a a good stopover on the north downs long distance trail. Ian is a very friendly chap, and loves to tell you about his frustrations about Brexit.

Thank you for a lovely stay, a very warm and friendly welcome. The bedroom was very clean and very tasty breakfast. Will definitely stay again :)

Friendly, comfortable stay with good food. Would definitely stay again.

Hotel was welcoming and Breakfast was lovely and worth the money. Room was nice and clean. Only slight issue was couldn’t work out how to close windows.

Our stay was totally great and the building and atmosphere was really great. Elaine and Ian provided us great service and we had excellent food and drinks. It was a very lovely stay and we would definitely like to come back

Travelling next day to nearby Le Shuttle, and Hotel is very well located inc Hythe promenade,Breakfast was excellent and well timed.We had dinner at the Hotel but we were one of two.On reflection we should have visited Hythe for dinner and a promenade walk after

Was welcomed by both owners on arrival as though I had known them for years,The bar and dining areas are open and bright with a nice homely feel,The room was clean and had everything that was needed,Morning full English was cooked to order and had lovely flavours,The whole experience was lovely and would highly recommend the Castle hotel

Very friendly welcome and throughout our stay. Excellent food from both the bar menu and breakfast. Rooms a little tired but clean and comfortable. En-suite also a little tired and whilst shower was a small cubicle hot water was plentiful and with good power so that was perfect. Good value for money and a perfect position in a beautiful village

Very nice comfy bed, great meals, would recommend for overnightstay

Room was good and comfortable.Food was satisfactory and a good selection of beers and lagers to choose from.

Nice location wih friendly and helpful management and staff.

Me and my uncle stayed at the castle inn the staff there made us feel very welcome, the food was lovely roast dinner and the breakfast. the rooms were comfortable and clean we would definitely stay again.

Lovely pub. Staff very nice and helpful. Room nice.

The room was well appointed, clean the bed was comfortable. Loved that we had two decent mirrors.We appreciated being able to put our things in the room early as we were attending a wedding at Hayne House.

Owners Elaine & Ian were very welcoming & friendly,as was Lucy behind the bar.Our evening meal was very good,however be prepared for generous portions.Great breakfast too.Our room was very quiet & comfy,with some areas a little tired.

Good price, helpful staff, nice breakfast and quiet location.

All i can say it was a beautiful place to stay, room's are lovely and breakfast was fantastic staff were really nice.

After a very stressful day on the build up to my stay at he Castle Hotel - owner Elaine and her staff could not have been any more helpful when I arrived with a couple of requests!My room was clean & tidy and I got in a good nights sleep before heading off to the Euro Tunnel. Overall a very pleasant experience

Although the decor was dated & a little tired, we had a great welcome. Bedroom & bathroom very clean, beds comfortable. Lovely,sunny spot in front garden. Free parking in the street. Evening meal & full English breakfast excellent. Staff brilliant. A lovely stay.

Traditional pub offering letting rooms. These vary in size. Ours was ok - but there are larger ones with four poster beds! Could possibly consider providing a hairdryer as well as TV (Sky) and tea & coffee making facilities. Dog friendly which was one of the attractions for us. Nice meal in the evening available including veggie choices and very good breakfast if required. Good standard of cooking. Staff very friendly and helpful. Price good and discount given forward booking direct with them. Village is lovely and hotel is directly opposite the Green. For us a good stopover in our journey to France via the Tunnel and a change from one of the large chains!

The Castle Inn was very nice. The staff were very friendly and helpful . Breakfast was lovely.The room was clean and spacious and the on suit was good .The room was not as well appointed as the advertised image.All in all it was very fine .Stuart

We always stay at the Castle Hotel Saltwood when we are travelling to France on Le Shuttle. It is a pleasant and convenient stopover with a choice of breakfasts.

Beautful setting, lovely traditional pub/hotel. Staff went over and above and were lovely.

Very welcoming. Room was ready early allowing us to leave bags. Great service, clean room and friendly staff.

People very helpful and polite, excellent food and a clean tidy room. The little village green outside is very pretty - a lovely place to rest up after a long car journey.Excellent team too ✔️

Good service from owners and staff good breakfast and dinner food very well cooked 👍👍 and a good night's sleep well recommended hope to be back in September John and christel from the Netherlands

We had a very friendly welcome from the landlady and the rest of the staff. The diner we had was excellent. We had a very fine full English breakfast, complete with mushrooms. The rooms were a little outdated, but there was everything we needed. Very Nice stay at the hotel

Elaine and her team , work hard at making sure you’re comfortable and have everything you need. Rooms were cleanBeds comfortable. , great place to stay , looking forward to our next visit.

Hosts were very friendly, our dog was made welcome.Good food and good pub atmosphere.Clean but a little dated.

Friendly reception. Dogs welcome. Comfortable hotel in quiet village. Good pub food in evening. Excellent cooked breakfast. Convenient for access to Dover to catch the ferry, (20 min).

The owners of the pub told us they were having to rescue the building from years of neglect and that is still ongoing. But everything about the room was comfortable, everyone was very friendly and helpful and all the food we had had a delicious home-cooked feel and taste. Would recommend.

Very friendly staff. Convenient for our visit locally. Comfortable and clean room. Nice breakfast.

Nice people lovely breakfast

Clean, friendly.

Great location for tunnel and the coast very friendly staff food excellent and good beer. Rooms very clean and all you need for your stay

We had a wonderful stay at the Castle Hotel whilst being in Saltwood for a wedding. The owners and staff are so friendly and down to earth. Amazing cooked breakfast!

Elaine was an amazing hostRoom comfortableBreakfast delicious

Decor abit dated but rooms clean and well equipped . Landlady and staff very welcoming and friendly. Breakfast excellent- would stay again.

Spent a very comfortable night, room only. Nice big room, quiet and a lovely view over the village green. Decor was a bit tired, but it was very clean.

Lovely welcome when I arrived with my sister for two night break, food was lovely, beds comfy and Sky TV ! Elaine was perfect host and so easy to talk to..lovely walk out of the pub up lane towards church..hope to return in summer and explore village more

We stayed one night in a family room.The room was good and spacious with a comfortable, warm bed.The bathroom could have done wiht a blind over the window and the macerator was noisy, but that can't be helped in such a device.Breakfast was satisfying and tasty with more food delivered on the plate than ordered.Overall, the welcome was friendly and helpful; service at the bar and at breakfast was friendly and prompt.The local beer served was excellent.

Thanks again for the good service, nice to see I had a room with a new bed. Good meal and glass of wine, and after a good nightsleep a good full English breakfast. Yes I can recommend this Hotel in a nice quiet area. See you again.

Second stay here in a larger room this time with 4 poster, very comfy bed!Breakfast again set us up for the day, owner and staff all very friendly.

We had a lovely Stay at the hotel Our room was clean and tidy and very comfortable beds on the first night we had a meal in the hotel was a bit disappointed with the choice of menuthe breakfast was lovely, good service, the landlady was very cheerful and happy to chat .only downside was there’s no car park With the hotel there is a joining car park but it is on first come first serve basis and it is for the whole village so that was a little bit disappointed , good value for money

Elaine is the most genuine warm and friendly host you are ever to find. Absolutely 10 out of 10 for customer service. Very well stocked lovely bar with the added bonus of a lovely real fire. Bar staff super efficient and friendly. Rooms are impactly clean. With everything provided to enhance your stay. Added treat of having sky TV in the room. And your own set of keys to access the hotel. Breakfast was delicious and all freshly cooked. Evening meal was good value for money. All in all a fantastic stay. Would highly recommend... Thankyou again ..

Great place to stay. Clean and good breakfast. Sky TV in the room is a +

A lovely hotel/pub perfect for staying over for a night or 2!Clean room, comfy beds. We had a delicious English breakfast. A warm welcome by friendly hosts.

Room was nice and clean, staff were polite and friendly, beer and food both good. Excellent service all round.

The hotel was very welcoming.Clean and comfortable. Staff helpful.Breakfast was lovely.

Very nice

Friendly place good breakfast

Great one night stop off for eurotunnel , hosts were great , even made us sandwiches for the morning as we had to leave too early to get breakfast

Traditional village style pub , really friendly staff, nice breakfast , would certainly stay again in the future .

We were made extremely welcome here and nothing was too much trouble. Good menu choices but limited for GF - however, I should have given prior notice so my fault too. Tasty breakfast. Comfortable four poster bed. It's up quite a steep hill if you're on a bike btw! Our bike was locked away outside for the night so we were happy it was safe and secure.

The Castle Innwas very nice cleanbarstaff friendly and owner was very welcoming i would defo return when next that way 10 min drive to the Euro Tunnelbeer garden and foodfantastic.

Lovely friendly staff good food perfect for the wedding in the village church we attend

Whilst rooms a little old fashioned they were clean and comfortable.Good full English breakfast and we felt looked after by the host.

We arrived on Saturday to a warm welcome from the staff. Rooms are very comfortable, breakfast was delicious . Staff all friendly and accommodating. We would recommend a stay here, ideal to use as a base for visiting the area.

Enjoyable stay,very well priced.very good breakfast good choice,stayed for evening meal which was very nice food and reasonable price

All of the staff at the Castle Hotel were genuinely friendly and helpful, in responding to any question or request.This was very much a last minute booking for a couple of nights away, in an area we were not familiar with, and with the bonus of the local Hythe Food Festival taking place over the weekend.As a result, we feel we need to return sometime, to explore the local walks and enjoy the hospitality of the hotel and teamagain!

The room was pleasant quite small but perfect for an overnight stay. Maybe could be slightly modernised but everywhere was clean and very well maintained. Breakfast was lovely for what we paid for the stay i couldn't fault it at all and the lady that served us was having to prepare the breakfast on her own but was lovely and very helpful and we didn't have to wait too long. I would have given 5 stars, I am a dog lover but not having them staying in rooms at a hotel didn't realise this was allowed until we got out of our room and saw 2 golden retrievers coming out of one of the hotel rooms.

Brilliant breakfast, comfy room, delightfully quiet, good value

We stayed at the Castle Hotel before our Eurotunnel back to France, it's in a gorgeous spot and the room was nice and big and well equipped. Friendly staff, good dinner and breakfast. We'll stay here again!

The room was clean and comfortable. Lots of towels and flannels available.Sky TV was a great bonus. The food in the lovely bar area was great- I had the best steak for dinner and a really good breakfast- best toast of any hotel.The staff are warm and friendly- makes a huge difference when travelling on my own.

Well located accommodation in a village inn just outside Hythe and near Port Lympnewedding venue/safari park. No problem parking off-site next to village green.Quiet area yet easily accessible to the coast.The freshly prepared breakfast was good and served by friendly staff.

This is a fantastic little hotel in a great location, good food and beer with very friendly owners and staff, a little gem.

Lovely staff. Good choice of beers. Good pub food. Comfortable rooms. Brilliant location for the channel tunnel.

Excellent location in a rural village just a short drive or walk really to the elegant canal, and then onto the fabulous breathtaking sea. The owners were very friendly the breakfast was fantastic and the bed so comfortable, nice clean room excellent staff! Great value too.

The staff were very friendly.The plumbing was different but didn't bother us at all. Lots of hot water. We had a nice meal with the kids and the beds were very comfortable.Would recommend for an overnight stay to save driving home.

Excellent village setting. Welcomed by the staff as soon as we strolled in.Good value menu, comfortable clean room, and a good range of beers and lagers. For was served without a long wait, and at a good price with attentative staff throughout.

Location was good. Managers and female staff were caring and pleasant. Diner was tastefull and the selection of beers was special and thought about. We will come back some other time..

Very friendly owners, helpful in different situations.The cooked breakfast was delightful.You can sit in the front garden when the weather is fine.Quite and friendly area to sleep.Relatively close to Euro tunnel train.Only the view out of the windows were just against a wall.

Lovely hotel in a beautiful little village. We couldn't have been made to feel more welcome during our stay. Our room was cosy, clean and comfortable. Food was amazing and very reasonably priced. Lovely filling breakfast each morning too. Loved our stay here and will definitely book to stay here again next time we visit the area.

We Stayed 2 nights at this hotel and had a lovely time. Eileen and Ian were perfect hosts, even though they were rushed off they’re feet still found time to chat . We’ve stayed here before but this time had a twin bed room. Although needed a bit of TLC was very clean,constant hot water, and couldn’t fault room service.And the breakfast is excellent. Well done you 2. We’ll deffo return.

Travelling on to Europe perfect place to stay very reasonable will stay here again

Clean room. Not fancy but more than serves the purpose to rest your head. Home cooked breakfast in the morning. And close to both Hythe town centre and beach, plus Hayne House Wedding venue.

Elaine always has a welcome like home from homeBit of staffing problems but that normal these daysHighly recommended

The Castle Hotel is a village pub, located in an exceptional English village with its village green, cricket on Sundays and a Norman church it could easily be the location for Midsummer Murders.I use it as a stopover for the channel tunnel (12 minutes away) and enjoyed a walk down to Hythe and a stroll round the village, followed by some good beer. Will definitely be my first choice on another channel crossingThe staff are genuinely friendly, room was cleaner than my house, bottom line very good, only negative point background noise from what I imagine was the kitchen fan.

Having returned for a third time, I was still as happy as on previous visits.An exceptionally hard working couple who go the extra mile to ensure guest satisfaction.Breakfast cooked to order which is top quality produce.Have booked a fourth visit soon.Highly recommend to anyone, well done to all the team.

We stayed there for one night on our way to Europe. The location is ideal for those wanting to rest before crossing the channel. Very decent room, great beer garden, great breakfast and very friendly people. I would definitely go back!

Good food en very nice place to stay.

Communication via email was very good. Welcome on Saturday was good, showing our room and faclities very professional. It was told that there were no risks leaving our car at the street with our luggage.Diner & breakfast were ok. I rea

Nice clean room , large space and 4 poster bed ,staff very friendly and helpful pub only does food till 8pm but we went into Hythe, easy 5 mins in car , excellent base for eurotunnel, 6/7 mins in car

We stayed at Castle Hotel to visit surrounding area. Comfortable stay with friendly people

Staff were so helpful and friendly and nothing was too much trouble.Breakfast was superb.Would definitely come back

The most friendly and welcoming staff I have ever encountered. The menu is fairly simple but well cooked and flavoursome. Parts of the building are very old and upstairs some of the floors slope and creak. You either like character or you don't. We are considering a return for a night's stay because we felt so comfortable.

The staff were very friendly and breakfast was exceptional, very filling and as we did not want another full English the next day we asked for a fried egg on toast, which they were more than happy to do for us. We had a meal the first night we were there, which was lovely but there was not much on the menu. Our room needed a bit of TLC and updating including the bed and bedding which seemed be quite old (two very flat pillows) which we needed to ask for another pair. but it was very clean.

We stayed for two nights due to a wedding nearby. The location is pleasent and quiet and the owners were friendly and helpful. Additionally we liked the breakfast.

We travelled from the Midlands & Manchester & stayed for 2 nights with my cousin & his wife as we were attending a family event in Folkestone. We received a warm welcome & staff were friendly throughoutour short stay. Rooms were clean & had everything you would expect. However, the room & particularly bathroom would benefit from some updating & redecoration. The shower looked fairly new & worked perfectly albeit the cubicle was a tad small. There was plenty of room to have put in a roomier cubicle. I believe there is an ongoing schedule of upgrades to some rooms though. Food was typical pub grub& plentiful but service a bit slow. The bar was well stocked with a huge selection of beers & spirits. Hythe centre was a 20 just a 20 minute walk.All in all the hotel suited our needs and was ideally locatedfor our visit to the area.

Castle Hotel was a real find! Big room with very comfortable bed, great food, good.value for money and friendly helpful staff.Will stay again!Thank you

We had a lovely 3 nights at the Castle Hotel. The staff were friendly and the service offered was exceptional throughout our stay. The food (both breakfast and dinner) was lovely and I would definitely recommend that Castle Hotel as a place to eat if you’re passing through and not staying overnight. The rooms were spacious and included a sky box, which is always a bonus!

Very friendly people, very nice room snd good quality lovely dinnrr! Also breakfast was very nice!! Hopefully to see you next year!!!

Nice and clean we did have a Leak in bathroom but was told about it bed was a little small

The rooms all need improving, which they know, and are refurbishing them as on ongoing project.It they were clean everything worked, staff very friendly, all good for price

A real Gem to know about particularly when using Channel tunnel. Lovely area, Comfy room- value for money.Friendly/helpful staff - Lovely Breakfast too.

Superb staff and facilities made our stay very satisfying

Thanks for looking after me, the renovations look great and are a credit to your hard work.Thank you.

We have recently stayed in this hotel under the new management. Better than ever and good value too. Excellent breakfast.

Very friendly staff, food was great and room was comfortable and clean. Great value for money. Village setting is beautiful.

Nice hotel in a lovely little village called Saltwood.Bedroom and Bathroom a little bit tired but acceptable and all presented nicely. Hairdryer in the dressing table, kettle with tea coffee etc.A good size four poster bed with an extra pull out mattress single bed at the end of needed for a child. Bar well stocked with good selection of spirits etc. We had our booking confirmed and a conformation for a two night stay with an evening meal included for a mid week stay. We didn't get our evening mealvery confusing after it had been confirmed. Breakfast was included in our price and it was excellent. Staff and land lady very pleasant.

I stayed here with my boyfriend and 2 young kids and we had a very enjoyable stay the staff were very accommodating to our needs and the food was very goodThe staff couldn’t do enough for us all would definitely recommend and would stay here again

Avery good stay, not to far from the Ferry.Perfect stay over for 1 night, we had to travel further to a wedding in Winchester.Room clean, also coffee and tea,shower hot, bed fine,Lovely town for little walk and Some history.Great beers and good food, in the morning a perfect breakfastAnd a good talk with the lady here self.

Elaine and Ian were excellent.Room very comfortable and the staffvery helpful.Food very good.Would recommend anyone to stay

I enjoyed my stay and also received a very friendly welcome. Very good value for money.Thank you

Stayed one night with our children on our way back to Europe. Nice spot in this town. And just 15 minutes from the Shuttle Terminal.Friendly, willing and hard working people. Not the most fancy place, but is was clean and good food in the pub/inn.

We had a lovely stay for 2 nights. The rooms are a bit tired but comfortable and clean. The staff were great. Very friendly and helpful. We had dinner one night which was excellent. Breakfasts were also really nice.

Friendly staff, excellent food. Great location. Would stay again.

castle hotel was a great stop over before going onto france so close to Eurotunnel staff very friendly and helpful every where was spotlessly clean. we arrived late but they still sorted food for which was very good.we would stay here again,

Our family of 5 stayed for the weekend whilst visiting the local Port Lympne Safari park. The staff were very friendly and welcoming. Our family room was comfortable and the breakfast was ample and delicious. We also ate dinner at the pub restaurant for convenience with our young family and the food was very tasty as well, with enormous portions! The little village of Saltwood is beautiful and the local town of Hythe very attractive too.

Family run pub with clean rooms upstairs. Good food and very welcoming staff. Quiet location on a pretty village green.

When we first arrived we walked into a lovely young lady with a smile who was new. Me and my colleague had to leave before breakfast was served but the gentleman who I believe was the landlord made us a beef and onion sandwich, packet of Crisps and the nicest bottle of locally made apple juice to take away with us. The room lovely and spacious, the bed was very comfortable which was a massive bonus after staying at a travel lodge for 2 weeks prior in north London. Next time I return it will probably with my missus!

Had an excellent stay, in a very comfortable room. Great breakfast included in price of room. Good value evening meal from a limited menu. Very friendly staff.

Just what I wanted. Warm welcome. Clean, spacious and comfortable room. Excellent breakfast. I could not ask for more!

We found the owners and staff very welcoming the bedroom was clean and tidy with a most comfortable bed we slept very well and the breakfast was nicely cooked and plentiful and we hope to revisit.

My family of 4 and dog stayed here for 2 nights to visit the heritage railway nearby. Very welcoming and perfect for what we needed. Cooked breakfast and the Sunday roast was great, a home away from home in a charming village

Great place to stay, good facilities at a good price.

We needed somewhere close to Port Lympne Animal reserve to stay the night before, and the castle hotel fitted nicely only 13mins away.Saltwood is a Lovely village location about 10mins walk to Hythe etc we walked to the beach and enjoyed a lovely walk.Have to mention the food ,we had dinner and breakfast which was both excellent and plentiful.Rooms are a little tired but clean etc.The castle offers fantastic value for money and highly recommended.

Room was spacious & had everything we needed for our stay. Shower room was a little dated but very clean. Everyone we spoke to was extremely friendly & welcoming. Breakfast excellent. Good value for money.

Very enjoyable stay at the Castle Hotel last weekend.The four of us were celebrating our Son & Daughter-in-Law's 30th birthdays. We were made very welcome by our hosts and enjoyed a very hearty full English breakfast on Sunday morning.

Lovely hotel and location. The room was cold and the shower lukewarm but the owners were very quick to sort this out for us. As a result we had a nice stay with a lovely breakfast in the morning.

Friendly and welcoming. The rooms were in need of modernisation but clean. We think the hotel/pub was being renovated. Our dog was made very welcome too! The breakfast was great but fresh ground coffee instead of instant coffee, and a pot of tea would have been appreciated.

Basic room but clean with friendly service and good food.

Great location for picking up the eurotunnel early the next morning. Staff went the extra mile when they could see we were stressed about our Covid compliant paperwork.Food - good comfort food after a stressy day.

We stayed at the Castle Hotel to attend a wedding at Lympne Castle and it was a great location. The view from our room, overlooking the village green, was picture perfect and our hosts where extremely helpful and welcoming. They allowed us to collect our room key early and helped us chase down our missing/late taxi so we got to the venue on time. The bar area and accommodation areas were all very clean, the cleaning team were all working very hard as we collected our room key. Our room was proper traditional pub accommodation with lots of character and our four poster bed was so comfortable.We also enjoyed the lovely full English breakfast that left us stuffed.I would highly recommend the Castle Hotel if you prefer clean traditional accommodation rather than the clinical mass produced chain hotels. I look forward to revisiting and walking the local area

The staff were extremely friendly and helpful as well as being covid conscious. the meals were very good and the breakfast made a really good start to the day.I would not hesitate to stay again.

Lekker dichtbij de trein goed geholpen met doggy bag voor ontbijt

After reading a few reviews, i was unsure if we should have booked a stay here!I should not of worried at all.....Staff were friendly and helpful, we were happy to wear a mask as requested,room was large and very clean,breakfast was hot and lovely.Staff were helpful and each member was jyst lovely.Will definately book again.

We stayed for one night for a wedding nearby and the team were very welcoming and helpful during our stay. They accommodated us staying with our 21 month old son and arranged early check in without issue. Thank you!

Good welcome, very helpful.Excellent foodCouldn't have done anymore our stat was perfect.

Nothing was too much trouble for Elaine and Ian . They upgraded us free of charge to a delightful 4 poster family room .Huge homemade burgers and enough quality chips to sink a battle ship left us too full to sample the pudding selection.Breakfast was faultless and again , huge.This couple have worked really hard to create a convivial atmosphere.Comfortable bed .Good evening meal .Huge quality breakfast.Friendly welcome .Very inexpensive .What more could you want?

Very friendly and welcoming staff, the breakfast was lovely and cooked fresh. Comfortable bed and spacious room. Would definitely recommend staying here.

We really enjoyed our two night stay. Very nice room, excellent food and good company! Thank you

A good bed and an awesome cooked breakfast.

The hosts were lovely and the staff efficient and pleasant . We had a lovely meal and breakfast was very good too.Our room could do with an update which I believe is going to happen in the future. With the rooms updated we would definitely stay again .

The room was fine, bed comfortable. Slept well. Breakfast was hearty and nice. My only feedback would be the reception we got. Strange attitude like I should have told we were arriving early (midday). I mentioned it twice, once when I booked and once again in the survey they make you fill out before arriving (which I filled out within a few minutes of it hitting my mailbox). Well you could have let us know! Was then told that “as you may have seen, it’s been all over the news, staff are hard to come by” slightly patronising! I didn’t need a run down of business life, just a key. Apparently, even on a Friday the bar shuts early as there’s not much passing trade. Struggle to see why this should be the case. Places build reputations based on good service, food, ambience. If people aren’t coming, maybe you need to change something. First impressions go a long way and we felt we were inconveniencing them by staying with them!

Response

Hi ChrisWhen you first booked the room you messaged us to say "We expect to arrive back in the evening at about midnight or half past. Do we therefore need to come early to check in or can we arrive late? The wedding starts at 1pm so we could check in around midday."We explained you could check in early at an additional cost of £10, to which you replied "Hi, I won’t actually need the room, just to pick up key so I can get back in later, we won’t have much luggage and can stay in car. Is it possible? Don’t really want to pay to get a key!"You would have received the questionnaire the morning of the day before arrival.If you are able to revisit that document you will see in the notes that you put "If it’s possible to check in at 1 that would be good as we need to get to a wedding nearby.".Our check-out time is 11am and so when you arrived at 11:50am we were not expecting you.Your room had not been cleaned and yet your girlfriend still wanted to get into the room to get changed.As a courtesy we allowed her to change in our disabled toilet which had already been cleaned.As a small business, essentially a pub with five rooms, there is no way we could offer a 24 hour reception or other facilities offered by large chain hotels. You didn't inconvenience us by staying but by not arriving at the agreed time and still wanting to use the room without paying for an early check-in.We took on a dirty, dank, near derelict pub at the end of summer 2019 and were closed by March 2020 due to the pandemic.We have worked extremely hard to clean up the pub and went from a 1 star hygiene rating to a four star rating in less than five months.Since then we have been closed almost 50% of the time so we are still in the process of building up that all important reputation.

Reasonably priced hotel with excellent hosts. Good breakfast and option of evening meal in the pub.Room adequate in relation to age of building.

Our room, Devon, was compact but very comfortable. The freshly cooked breakfast is included in the very reasonable price for the room. Recommended.

Good food in the evening and morning. Owners Elaine and Ken friendly and helpful. Faces the green in a small village of Saltwood on the edge of Hythe. Very pleasant. 15-20 minute walk down into Hythe but there is a bus service from outside the hotel if you don't fancy the walk.

Good service, Good Location, dealing with real people rather than robots

Although the rooms are awaiting renovations our room was clean and comfortable with extras like full Sky, full refreshment tray and toiletries included.Our breakfast was honestly the best we've experienced from a trip away, top quality ingredients,the sausages and bacon were very high quality and beautifully presented.The bar area has been very tastefully renovated and the hosts Elaine & Ian were very helpful, warm, Friendly and attentive.Looking forward to returning when the room are fully renovated.

The Castle Hotel is in a lovely spot opposite the green. They have a small car park but the road is fine. The garden out the front looks over the green and this Saturday they had people playing drums and bagpipes, really lovely.The bar and breakfast area is light and well spaced. Masks are required inside, but that is no hard ship. The room is spacious, the shower is tad snug but powerful.Breakfast was lovely.Everyone who works there is freindly, would definately recommend.

Excellent value accommodation in a perfect location.Breakfast was excellent as well and hosts very welcoming.Would definitely visit again

From the moment we arrived all the staff were really friendly and welcoming.They interacted with my son (4yo) to make him feel welcome as well.The room was spacious and comfortable having everything that we needed.The food was good and the bar well stocked - especially if you like gin etc.Mask wearing required around the building and the main dining area in the evening was distanced out.The breakfast area was a bit close together in comparison (but at different angles so not facing people) - but the food was really good and freshly made to order with a choice of cooked items from a full english.Would stay again if in the area.

Friendly and welcoming hosts, comfortable room, lovely breakfast and great location. Would recommend!

Comfortable stay, good food and friendly host. We will stay again. Thank you

Castle Hotel is based in a lovely village. The restaurant and bar area has been modernised and has a good sized garden. Our room was dated in comparison but clean.The best part of our stay was fantastic home cooked food. We enjoyed fresh vibrant greens and steak pie. We had the most amazing sponge puddings that were so light and fluffy. Tom ran the front of house single handed professionally and with a smile. Amazing as it was busy! Thank you Elaine for your lovely hospitality and fab food.

We stayed one night at short notice. We had a lovely warm welcome, the room was spotless, comfortable and spacious. The location is in a very pretty village about 15 minutes from Port lymne. Ideal for a visit there.Lots of free parking right outside. We had to leave early so can’t comment on breakfast.

Nice clean rooms, good breakfast and friendly staff

Excellent host helpful we were staying as attending a wedding reception host helped with our taxi. Comfy bed had a good night's sleep.Amazing breakfast and when leaving told about some local sights we may like on way home would stay there again and have recommended to family and friends

Exceptional food. Very good hosts. Mattress was amazing such a good night sleep

We stayed here for a couple of nights to attend a wedding. I have to say I had the best night’s sleep I’ve had in years as the room was so quiet and comfy. The proprietors would be the first to acknowledge that some room updating is necessary but it was very clean and that’s the most important factor as far as I’m concerned. Elaine was so friendly and helpful and the breakfast wonderful (although fresh tomatoes would have topped it).The only issue that I had was with the noisy macerator that I realise is in place due to the quirky old building but I really found it a concern if I needed the loo at night and didn’t want to disturb others. It wasn’t a problem otherwise but visitors need to be aware.Would return and probably will as there is so much to do and see in the pretty Kent surroundings.

We stayed for 3 nights with our dog . Very clean, comfortable and amazing breakfast that set us up for the day ! I’ll be coming back when we have sunshine!

We stayed only one night at the Castle and left very early for the Eurotunnel. We were anyhow very well taken care of, despite very short notice from us we got a tasty take away breakfast prepared for us.

Made very welcome by Elaine and Ian for a two night stay. Very nice family room as we had our dog with us! The hotel is in a great village location, has excellent bar facilities and keeps the best beer on the planet . . . Harveys! Top class breakfast. Just a short drive down to the town and seafront but it's walkable. Excellent.

Great friendly place to stay staff fantastic especially manager Ellen and hubby made us feel so welcome nothing too much trouble and fab breakfast

Lovely staff comfortable beds

We were looked after very well.The staff wanted to please and when anything was mentioned it was attended to without delay.Food was well prepared and tasty!Toast was just perfect!!!We highly recommend this quiet hotel

We have stayed at the Castle a few times, the first time was 1978. Several times since.The new owners have done a magnificent job in cheering up the interior!The staff were courteous and friendly, the owners were, hard working, obvious and really helpful!We will be back ASAP

We stayed for one night. Hosts very friendly and attentive. Fantastic selection of gin and whiskey. Pub has a lovely new décor. Good outside areaNice breakfast. Overall a really nice stay. Would definitely return.

Lovely warm welcome from staff who took at temperatures upon arrival. Well spaced tables so very COVID compliant. The room was basic but warm and comfy with a nice powerful shower. Fabulous traditional cooked breakfast. A lovely overnight stay at a reasonable price

Response

Thank you Jo - very happy to have you stay and thanks for your lovely review.Hopefully when you come back we will have been able to upgrade the rooms into the 21st Century!